Privacy policy
Introduction
At Foopis, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, browse our products, make a purchase, or contact our customer service team.
By using our website, you acknowledge that your information may be handled as described in this Privacy Policy, subject to applicable privacy laws.
Personal Information We Collect
When you visit or shop at Foopis, we may collect the following categories of personal information:
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Contact Information: Your name, billing address, shipping address, email address, and phone number.
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Order Information: Products purchased, order history, transaction details, delivery information, and return or refund requests.
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Payment Information: Payment transaction details and payment status. Payment card information is generally processed by our payment service providers rather than stored directly by Foopis.
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Account Information: Login credentials and account details if you choose to create an account.
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Device Information: IP address, browser type, device characteristics, operating system, and other technical information.
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Usage Information: Pages viewed, products browsed, links clicked, and interactions with our website.
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Customer Service Information: Information you provide when contacting us about an order, product, return, or other inquiry.
We may collect this information directly from you, automatically through your device and website activity, or from service providers and other sources where permitted by law.
How We Use Your Information
We may use your personal information for the following purposes:
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Order Processing: To process payments, confirm purchases, fulfill orders, arrange shipping, and provide tracking information.
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Customer Service: To respond to questions, resolve order issues, and assist with returns, exchanges, and refunds.
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Account Management: To maintain your account and provide access to relevant account features.
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Website Improvement: To understand how visitors use our website and improve our products, services, and shopping experience.
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Marketing and Advertising: To send promotional communications where permitted by law and to help measure the effectiveness of advertising campaigns.
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Fraud Prevention and Security: To detect suspicious transactions, protect our website, and prevent unauthorized activity.
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Legal Compliance: To comply with applicable laws, regulations, legal requests, and our legitimate legal obligations.
We process personal information only for purposes permitted by applicable law.
Cookies and Similar Technologies
Fo opis may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, understand visitor activity, and support advertising and analytics.
These technologies may help us:
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Keep shopping cart items available during your visit.
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Remember certain preferences and settings.
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Understand website traffic and shopping behavior.
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Measure the performance of marketing campaigns.
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Deliver or measure relevant advertisements, where permitted.
You can manage certain cookies through your browser settings and, where available, our website's cookie preference tools. Disabling some cookies may affect website functionality.
Where required by law, we will request consent before using non-essential cookies or similar tracking technologies.
How We Share Personal Information
We may disclose personal information to trusted third parties when necessary to operate our business and provide our services.
These parties may include:
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Shopify: Our e-commerce platform provider, which helps us operate our online store and process customer transactions.
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Payment Providers: Companies that securely process payments and help detect fraudulent transactions.
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Shipping and Fulfillment Providers: Services that help prepare, ship, track, and deliver orders.
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Customer Service Providers: Tools used to manage customer communications and support requests.
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Analytics Providers: Services that help us understand website performance and visitor behavior.
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Advertising Partners: Services that help measure advertising performance and deliver advertisements, subject to applicable law and your privacy choices.
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Professional and Legal Advisors: Providers assisting with legal, accounting, compliance, or business matters.
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Authorities and Other Parties: Where disclosure is required by law, necessary to protect rights and safety, or permitted in connection with a business transaction.
We do not authorize service providers to use personal information received from us for purposes unrelated to the services they perform, except as otherwise permitted by law.
Shopify Platform
Our online store is hosted on Shopify, which provides the e-commerce infrastructure used to offer our products and services.
Information collected through our store may be processed by Shopify and its service providers to support checkout, payment processing, store functionality, security, and other platform services.
Your information may also be subject to Shopify's privacy practices. For more information, please review Shopify's Privacy Policy at:
https://www.shopify.com/legal/privacy
Payment Security
Payments made through our website are processed using the payment methods and payment service providers available at checkout.
We do not intend to store complete payment card numbers or card security codes directly on our own systems. Payment providers may collect and process information necessary to authorize and complete transactions, prevent fraud, and comply with their legal obligations.
Please review the applicable payment provider's privacy terms for further information about how payment information is handled.
Advertising and Analytics
We may use analytics and advertising technologies to understand how customers discover our store, evaluate campaign performance, and improve our marketing activities.
Depending on the services enabled on our website, these technologies may collect information such as device identifiers, IP addresses, browsing activity, and interactions with advertisements.
Some disclosures of information to advertising partners for targeted advertising may be considered a sale or sharing of personal information under certain privacy laws, even when no money is exchanged.
Where applicable, you may have the right to opt out of the sale or sharing of personal information or targeted advertising. You may exercise these rights through available privacy preference tools or by contacting us.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting requirements.
Retention periods vary depending on the type of information, the reason it was collected, and applicable legal obligations.
When personal information is no longer reasonably required, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we work to protect the information entrusted to us.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
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Request access to personal information we hold about you.
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Request correction of inaccurate personal information.
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Request deletion of personal information, subject to applicable exceptions.
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Request a copy of certain personal information in a portable format.
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Opt out of certain targeted advertising, sales, or sharing of personal information where applicable.
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Withdraw consent where processing is based on consent.
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Appeal a decision concerning a privacy rights request where applicable.
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Not be discriminated against for exercising applicable privacy rights.
To submit a privacy request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
We will respond to requests in accordance with applicable law. Certain information may need to be retained where a legal exception applies.
Children's Privacy
Our website is intended for a general shopping audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without legally required authorization. If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
Where applicable law establishes a different age threshold or additional requirements, we will comply with those requirements.
Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external resources.
These websites operate independently and may have their own privacy policies and practices. Foopis is not responsible for the privacy, security, or content practices of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
International Data Transfers
Our service providers may process or store personal information in countries other than the country in which you reside.
When personal information is transferred across borders, we will take steps required by applicable law to ensure that the transfer and subsequent processing are handled appropriately.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.
Any revised version will be published on this page. We encourage you to review this page periodically to stay informed about how we handle personal information.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact us using the information below.
Store Name: Foopis
Email: info@foopis.com
Phone: +1 678-607-7103
Business Address:
1780 GRAVES RD APT 128
NORCROSS, GA 30093
United States